ABC
ABC Plumbing
Hi Sarah — sorry we missed your call. What can we help with? Reply STOP to opt out.
Immediate missed-call recovery
You missed the call.
Don’t lose the customer.
Your phone rings exactly like it does today. If nobody answers, Call Catchback catches the unanswered call, immediately texts the caller, qualifies the need, offers an approved time, and records the accepted appointment before handing it to your office.
Your existing number rings first.
No answer triggers text recovery.
Accepted times are recorded before handoff.
Live recovery example
Watch the missed call become an appointment
Incoming call
Sarah is calling
ABC Plumbing · existing business number
No answer
Missed call
Call Catchback recognizes the unanswered caller.
Call Catchback triggered
Text recovery starts
Before the caller moves on.
MISSED CALL TEXT STARTED
TEXT SENT
CUSTOMER
S
Sarah
My water heater is leaking. I need someone today if possible.
QUALIFY + OFFER
ABC
ABC Plumbing
Absolutely. What city or ZIP is the job in? We can hold 4:30 today if that works.
APPOINTMENT ACCEPTED
S
Sarah
Rutherfordton — 28139. Yes, 4:30 works.
Appointment secured → office
Accepted time recorded before handoff.
Need
Water heater
Time
4:30 today
Location
28139
The person behind Call Catchback
I’m Jeff.
When somebody calls your business, they need something now. My job is to make sure a missed ring doesn’t automatically become somebody else’s customer.
Why Call Catchback stays focused
Immediate response
The workflow starts after an inbound call goes unanswered.
Useful context, not chatter
We gather the need, urgency, and location, then move toward a concrete appointment time.
Attribution is recorded
A billable recovery is created when the customer accepts a concrete appointment through Call Catchback — not when the office later reports it.
How it works
1
Your normal phone rings
Customers keep calling the same number.
2
Nobody answers
Conditional no-answer forwarding routes that call into Call Catchback.
3
We text and qualify
We immediately start the recovery conversation and gather what the customer needs.
4
We secure the appointment
Using times approved by your office, Call Catchback records the customer’s accepted date/time before handing the booked opportunity back.
$199 setup + $50 per recovered appointment accepted through Call Catchback
Missed calls, replies, conversations, and customers who never accept a concrete appointment time remain $0. The accepted appointment is timestamped in the recovery record before office handoff.
Built to stop when it should
- Spam and wrong numbers are not billable
- STOP creates a suppression record
- No invented pricing or service promises
- Only customer-accepted appointment times create a billable recovery
Founding pilot
Let’s see whether your missed calls are worth recovering.
Tell me how your business handles calls today. We’ll verify that your phone setup can support the workflow before you spend the setup fee.
No customer list required.
No new phone system if conditional forwarding is supported.
Do we replace our phone system?
No. Your existing number rings normally; only unanswered calls enter recovery when supported.
What counts as $50?
A recovered caller accepting a concrete appointment date/time through Call Catchback. That acceptance is timestamped before handoff.
Do you charge for replies?
No. Replies and conversations remain $0 until the caller accepts a real appointment time.
Are appointments guaranteed?
No. The goal is to turn missed demand into customer-accepted appointments whenever possible.